Providing Logistics in Swan Hill and Surrounds

Providing Logistics in Swan Hill and Surrounds

OUR Terms and Conditions 


  • Terms & Conditions

    1. Pickering Transport Group (herein after referred to as the "Carrier" which expression shall include unless the context otherwise requires its service, agents and subcontractors). IS NOT A COMMON CARRIER AND WILL ACCEPT NO LIABILITY AS SUCH. All articles are carried or transported and all storage and other services are preformed by the Carrier subject only to these conditions AND THE CARRIER RESERVES THE RIGHT TO REFUSE THE CARRIAGE OR TRANSPORT OF ARTICLE FOR ANY PARTICULAR PERSON, FIRM OR COMPANY AND THE CARRIAGE AND TRANSPORT OF ANY CLASS OF ARTICLES AT ITS DISCRETION.

    2. The goods are accepted by the Carrier subject to the following conditions:-

    a. That they comply with the requirements of any applicable law relating to the nature, condition and packaging of goods and any expenses and charges authority or any other party shall be paid by Consignor.

    b. that if any of the goods are subject to the Customs, all duty and costs which the Carrier becomes liable to pay and does pay shall be paid by the consignor

    c. that the goods are fully described in writing in the space provided hereon;

    d. that the goods do not contain any explosive, inflammable or otherwise dangerous or damaging goods other than as are specifically disclosed as such hereon;

    3. The consignor hereby authorises the Carrier (if it should think fit to do so) to arrange with a sub-contractor for the carriage of any goods the subject of this contract. Any such arrangement shall be deemed to be ratified by the Consignor upon delivery of the said goods to such subcontractor.

    4. If the Consignor instructs the Carrier to use a particular method of carriage whether by road, rail, sea or air the Carrier will give priority to the method designated but if that method cannot conveniently be adopted by the Carrier the consignor shall be deemed to authorise him to carry or have goods carried by another method or methods.

    5. The Consignor shall be deemed to authorise any deviation from the usual route or manner of carriage of goods which may in the absolute discretion of the Carrier be reasonable or necessary in the circumstances.

    6. Freight shall be considered payable as soon as the goods are loaded and dispatched.

    7. UNLESS OTHERWISE EXPRESSLY AGREED IN WRITING THE CARRIER SHALL NOT BE LIABLE IN TORT OR CONTRACT OR PURSUANT TO ANY OTHER CAUSE OF ACTION HOWSOEVER ARISING IN RESPECT OF ANY LOSS OF OR DAMAGE TO GOODS OR THE FAILURE TO DELIVER OR DELAY IN THE DELIVERY OF GOODS OR MISDELIVERY OF GOODS, EITHER IN HANDLING OR IN TRANSIT OR IN STORAGE. This disclaimer extends to include not only loss of or damage to the goods themselves, but loss, damage or injury to any person, property or thing damaged during the movement, and to include any loss consequently or otherwise arising from any such loss, damage or injury.

    8. INSURANCE WILL NOT BE ARRANGED BY THE CARRIER EXCEPT WITH THE EXPRESSED INSTRUCTIONS IN WRITING OF THE CONSIGNOR AND THEN ONLY AS AGENT FOR AND AT THE EXPENSE OF THE CONSIGNOR AND ON LODGEMENT OF A DECLARATION AS TO VALUE PRIOR TO COLLECTION. THESE INSTRUCTIONS MAY BE GIVEN BY COMPLETING INSURANCE PARTICULARS ON FRONT.

    9. In the event that, whether pursuant to any liability imposed on the Carrier or otherwise, the Carrier makes any payment to the Consignor in respect of loss of or damage to or delay in delivery of goods (including consequential loss) the Consignor hereby assigns to the Carrier all rights which the Consignor may have under any policy of insurance or against any person, firm or corporation in respect of any other possible cause of action to recover such loss and the Consignor hereby irrevocable appoints the Carrier as the Attorney of the Consignor with full power in the Consignors name to claim, demand, sue for and recover any such amount and the Consignor shall execute all such documents and provide all such information as may be necessary to enable the Carrier to obtain full benefit of this clause.

    10. Should the consignee of the goods described hereon not be in attendance at the address given during normal trading hours when delivery is attempted and additional charge may be made at ruling rates or each call until delivery is accomplished

    11. Every special instruction to the effect the charges shall be paid by any person other than the Consignor shall be deemed to include a stipulation that if such other person does not pay the set charges within 7 days of the date set for payment or, if no date is set for payment, within 7 days of delivery or attempted delivery of the goods, then the Consignor shall pay the said charges.

    12. The Consignor expressly warrants with the Carrier that the Consignor is either the owner or the authorised agent of the owner of any goods or property the subject matter of this contract and by entering into this contract the Consignor accepts these conditions of contract for the consignee as well as for all other persons on whose behalf the consignor is acting. The Consignor enters into the contract with the Carrier as agent for the goods or property the subject matter of any contract with the Carrier (if the Consignor is not the owner) and for every person, firm or corporation which has any interest or equality in any of the goods or property.

    13. In respect of any clause herein which exclude or in any way limit the liability of the Carrier in respect of the respect of this carriage of goods the Carrier, in addition to acting for itself, is acting as agent and trustee for each of its servants and any other person or company with whom the Carrier may arrange for the carriage of the goods and the servants of such person or company that its servants are parties to this contract so far as the said clause or clauses containing exclusions or limitations of liability are concerned and if and in so far as may be necessary to give effect to this clause the Carrier shall hold the benefit of these conditions for its servants and for any such person or company and his or its servants.

    14. The within contract shall be government and construed in accordance with the laws of Victoria

    a. In the event that notwithstanding this condition this contract shall be held to be subject to the laws of some other state or territory as the proper law or the contract then, except where the repugnant to the provisions of those laws, these conditions shall apply.

    b. Any proceedings against the Carrier shall be brought within 12 months from the date from contract.

    c. Any claim for loss of or damage to goods shall be notifies in writing to the Carrier within 72 hours after delivery was effected or, in the case of loss, after delivery would, in the ordinary course of events, have been affected.

    15. It is agreed that the person delivering the goods to the Carrier for Carriage or forwarding is authorized to sign this consignment note for the consignor.

    16. The Carrier shall not be bound by any agreement purporting to vary these conditions unless such agreement shall be in writing and signed on behalf of the Carrier by an officer of the Carrier.

    17. In respect of contracts made in Queensland these conditions shall be subject to the Carriages of Goods by Land (Carriers' Liability) Act 1967, of the state but except where repugnant to the provisions of that Act shall continue to apply.

    18. NOTWITHSTANDING ANY CONDITION HEREIN LIMITING OR EXCLUDING THE LIABILITY OF THE CARRIER, where the contract involves the transportation of goods otherwise than for the purposes of a business, trade, profession or occupation carried on or engaged in by the person for whom the goods are transported the contract shall be subject to the warranty or warranties implied by Section 74 of the Trade Practices Act 1974 and, in particular, the warrant by the Carrier that such transportation will be rendered with due care and skill.

    19. Save as expressly provided herein all conditions and warranties whatsoever, whether statutory or otherwise, are exclude, provided however that these Conditions of Contract shall not be taken as applying to exclude, restrict or modify in any manner whatsoever the rights conferred on consumers and others by those Commonwealth, State and Territorial laws which cannot be lawfully excluded, restricted or modified.

Company Policies 


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Fuel Levy (Surcharge) 


How does it work?

The cost of fuel is one of the biggest expenses for any transport company and varies dramatically with movements in market prices. Pickering Transport Group incorporates a Fuel Levy so that your freight rates are kept stable. Movements in the fuel price purchases are tracked on a weekly basis and averaged out for the proceeding months. We are then able to generate the applicable fuel levy for the upcoming month. This allows us to inform you ahead of time if there will be an increase or a favourable decrease. Please refer to the table below:


Please email fuel@ptg.com.au if you would like to receive our monthly fuel newsletter.

Fuel Levy - 2024

January - 20% | February - 20% | March - 23% | April - 22%| May - TBA | June - TBA



July - TBA | August - TBA | September - TBA | October - TBA | November - TBA | December - TBA

Fuel Levy - 2023

January - 23% | February - 22% | March - 21% | April - 20% | May - 20% | June - 17%


July - 17% | August - 19%| September - 24%| October - 27%| November - 27% | December - 23%

Fuel Levy - 2022

January - 16% | February - 16% | March - 20% | April - 28% | May - 31% | June - 31%


December - 28% | November - 29% | October - 29% | September - 25% | August - 31% | July - 37%

Fuel Levy - 2021

January - 7% | February - 8% | March - 9% | April - 10% | May - 10% | June - 11%


July - 11% | August - 13% | September - 13% | October - 13% | November - 15% | December - 17%

Fuel Levy - 2020

January - 16% | Feburary - 17% | March - 16% | April - 14% | May - 9% | June - 6%


July - 7% | August - 9% | September - 9% | October - 8% | November - 7% | December - 6%

Fuel Levy - 2019

January - 16% | Feburary - 13% | March - 14% | April - 16% | May - 16% | June - 17%


July - 17% | August - 15% | September - 15% | October - 16% | November - 17% | December - 16% 

Fuel Graph with Applicable Fuel Levy

Best Practice Guidelines for Packaging 


All parties in the supply chain have a responsibility to ensure that goods can be transported safely, with the minimum of risk to people and the goods themselves. While our team is trained to handle your goods with care, if they are not packaged properly the chances of them being damaged in transit is significantly higher. This guideline lays out the standards we require to transport your goods safely so we can ensure that they get to their destination as intended. Please note that undercover storage cannot be guaranteed and as such all freight must be appropriately packaged to prevent damage from sun exposure or weather events.


Click Here to Download These Guidelines as a Printer Friendly PDF Copy

Parcels


  • The Carton

    • Ideally, you should be packaging your goods in the manufacturer's carton or a similar new carton. If the carton is used, you need to ensure it is in excellent condition with no compromise to its structure.
    • The carton must have its internal flaps intact which add to the structure of the parcel. If these are not in place, do not use the carton.
    • If the parcel weighs 12kg or more, you must use heavy duty double-layered board to mitigate the risk of the goods falling through the bottom of the carton.
    • While we strongly encourage you to use the manufacturer's original cartons, displaying branding from high-end manufacturer's is not encouraged, with generic brown cartons being preferred.
  • Sufficient labelling

    • If there are any labels on the box from a previous shipment, they must be removed. Cartons with multiple labels have a significantly higher chance of being lost in transit.
    • Noting that a carton often travels thousands of kilometres and touches many hands, ensure that your labels are stuck down adequately for transit.
    • Labels must always be on the top of the carton where they are easy to read and never underneath the carton.
    • Handy tip: place a duplicate address label inside the package in the event that your external label comes off.

  • Internal Packaging

    • While the outside structure of the carton is critical, packing your goods well internally is just as important.
    • Do not leave significant excess space in the carton around the goods. This will mean that your goods will stay secure in transit and not move around the carton, reducing the chances of them being damaged in transit.
    • For any small spaces that remain, place cushioning material internally including high quality foam, industrial paper or similar material to minimise movement in the carton.
    • If your item is fragile, wrap each item separately with bubble wrap so that it can withstand the long journey ahead.

  • Sealing your Carton

    • When sealing the carton, use strong tape designed for shipping.

    • Ensure that all exposed edges of the carton are sealed using the H-tape method, as seen in the diagram below.


Parcel Box | Swan Hill, Vic | Pickering Transport Group

Satchels


  • Cushioning

    • Even though your item may be small, it still has a significant journey ahead of it, often entailing several people handling it and potentially several thousands of kilometres of travel. To withstand the long journey, your goods must have enough cushioning around the item to make sure it isn't damaged, generally in the form of high-quality bubble wrap.
    • Handy tip: Once your item has been bubble-wrapped, place a layer of double-sided board around the item, which will ensure that it stands its best chance of being delivered safely.
  • No Sharp Edges

    • All parcels ultimately are touched by people. If items with sharp edges are placed n a satchel, they will more than likely protrude from the satchel exposing our team and the consignee to risk of being injured. Ensure that items with sharp edges travel in a carton, or at a minimum, place abundant bubble wrap placed around the edges, which cannot be pierced by the item itself.
  • No Liquids or Glass

    • Items containing liquids or glass should never travel in a satchel. Liquids and glass must always be placed in a suitable carton with adequate protection around them, and limited space for movement, to ensure they withstand the journey.

Palletised freight


  • THE PALLET

    • Using a pallet that is in great condition, will minimise the risk of it and your goods being damaged in transit. Hard wood timber or robust plastic pallets are all adequate provided they are in good condition with no loose panels. Soft wood timber pallets, while cheaper, are more susceptible to fork-lift damage and ideally should not be used.
    • The pallet must be able to support the load of your shipment. Small skids bearing significant weight are not advised, with the risk of the load tipping over.
  • STACKING A PALLET

    • Pallets must be stacked with the heaviest cartons at the bottom of the pallet and lighter cartons on the top.
    • It is critical that the cartons used are of high quality, especially when they are bearing the load of other cartons on top of them. Poor quality cartons will collapse, potentially exposing the entire pallet of goods to damage.
    • To improve the pallet “density” and stability, if the cartons stacked on the pallet have a large base, then additional cartons can be stacked directly on top of them. However, if the cartons stacked have a small base, they should be stacked in an overlapping “brick” pattern.
    • Don't pack cartons too high. The higher you go, the greater the chance of the pallet collapsing or tipping over and your goods being damaged.
    • Cartons must not overhang the pallet edge as it exposes the goods to damage during normal handling by forklifts, as can be seen in the diagram below. A pallet which has overhang can also reduce individual carton strength by more than 30%.
  • Securing the Pallet

    • Using quality shrink-wrap is strongly recommended to ensure that your goods arrive at their destination, and you can never use too much. While stacking your cartons well is critical, shrink-wrap gives your pallet further structure and holds your cartons together over the long journey as can be seen in the diagram below.
    • For heavier pallets, metal or industrial quality plastic strapping, when applied correctly, is an ideal way to secure your shipment ensuring that your cartons remain in place on the pallet.
    • Pallets that are strapped should be done so in all directions (north to south + east to west) and not only in 1 direction, which may still allow small cartons to slip out.
    • Handy tip: ensure that you do not apply the straps too tightly as this can easily damage your cartons.
    • Label each pallet in your shipment with complete addresses, telephone numbers and information, including the postal codes for the shipper and the consignee. Place multiple labels on each side of the pallet for ease of identification.
Image of a Securing Pallet with Parcel | Swan Hill, Vic | Pickering Transport Group
Parcel Box with a Pallet | Swan Hill, Vic | Pickering Transport Group

Heavy Unboxed Items, Lengths & Tubes


  • Heavy unboxed items

    • Larger unpackaged items such as engines or industrial equipment must be strapped to a pallet to ensure they do not move in transit, which can cause significant damage to people and goods.
    • Use additional padding to protect any sharp edges which may be exposed.
    • Items should then be crated to further reduce risk by fully enclosing the goods with a quality hardwood crate. Spas in particular must be crated for transport.
    • Roller doors must have a corrugated iron protective sheet or be crated.

  • Lengths & Tubes

    • Heavy and long bundled items that do not fit in a case or crate must be strapped with steel strapping to a skid or pallet so they can be forklifted. If packed on a skid, the skid must be robust enough to withstand the weight of the goods.
    • Often lengths and bundles are required to be lifted by forklifts and placed on the ground which means they need to be protected from impact, scratching or denting.
    • Lengths with exposed painted surfaces must be protected by heavy duty wrapping to prevent any damage to the surface.
    • Plaster and any other fragile packs should have packing sheets around all exposed edges.

Freightsafe | Swan Hill, Vic | Pickering Transport Group

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