PICKERING TRANSPORT GROUP
BUILDING REWARDING CAREERS AND DEVELOPING PATHWAYS FOR OUR VALUED COMMUNITIES

PTG FreightSafe Warranty Program

Peace of mind whilst we move your freight


Make A Claim
Click here to lodge a claim and our team will assist in getting this resolved ASAP.
For all warranty enquiries please email: warranty@ptg.com.au


Pickering Transport Group is pleased to introduce our FreightSafe Warranty Program to provide our customers peace of mind for their transport.



The Program

In December 2021, we revamped the FreightSafe Warranty with 2 tiers to enable more flexibility for customers. Typically, FreightSafe Ultra is our recommended option with more warranty coverage for general freight customers. Our nimble offering in FreightSafe Lite is aimed at low-cost goods & customers who send a frequent small consignment.

  • FreightSafe Ultra Warranty is $12.50ex GST per consignment

  • Up to $2,500 warranty coverage per consignment

  • Freight charges can now be included towards a valid claim

  • FreightSafe Lite Warranty is $5.50ex GST per consignment

  • Up to $1,000 warranty coverage per consignment

  • Freight charges can now be included towards a valid claim

This program is managed by FreightSafe, a professional 3rd party claims administrator who have been operating for over 17 years in the freight industry.

The benefits of the program include:

  • Quick and simple online claim lodgement
  • Fast claim settlement within 7 business days

  • No excess payable

  • Automatic cover on all consignments once added to your account

More Details

Please click here to read more details about the FreightSafe Warranty.

Claims

All claims for freight need to be submitted via our online claim form. Alternatively please contact us for assistance.

Time Limits

Typically 72 hours from date of delivery, please refer here where longer time is applicable.


Folding Truck Template

Click here to download a copy and print your very own PTG FreightSafe Truck
Fold along the lines and join in all the fun.